Terms and conditions
Last updated: May 2026
These terms apply to the use of this website and to engagements with Sanne Wendes, trading as Sanne Wendes Advisory. By using this website or entering into an engagement, you confirm that you have read and agree to these terms.
Individual engagements — whether advisory or coaching — are governed by a separate written agreement. Where such an agreement exists, its terms take precedence over these general terms in the event of any conflict.
About this website
The content on this website —including all text, copy, and materials — is the intellectual property of Sanne Wendes Advisory. You are welcome to read and share it for personal,non-commercial purposes. You may not reproduce, adapt, or republish it without prior written permission.
While I aim to keep information accurate and current, I cannot guarantee that all content is complete or up to date at all times. The website is provided in good faith and without warranty of any kind.
Nature of services
I offer strategic advisory and executive and team coaching services to organisations and individuals.
Advisory and coaching are distinct professional disciplines. They are not a substitute for legal,financial, medical, or psychological advice or treatment. Coaching focuses on professional development and leadership effectiveness. The outcomes of any engagement depend substantially on the active participation and decisions of the client.
I bring genuine care,professional rigour, and 25 years of experience to every engagement. At the same time, I cannot guarantee specific outcomes, as these are shaped by many factors outside my direct control.
Engagements and agreements
Advisory engagements are typically initiated through a proposal and formalised with a written agreement.Coaching engagements begin with a discovery conversation and are then formalised in a written coaching agreement. Work begins once an agreement is in place.
Any changes to the scope of an agreed engagement are discussed and confirmed in writing before taking effect.
Fees and payment
Fees are agreed in the individual engagement agreement. Invoices are typically due within 30 days of issue, unless otherwise agreed in writing. All fees are exclusive of VAT or other applicable taxes, which will be added where required by law.
For international engagements,clients are responsible for any applicable local taxes, duties, or regulatory requirements in their own jurisdiction.
Cancellations and rescheduling
I understand that schedules change, and I approach rescheduling with flexibility and goodwill. If you need to move a session, please let me know as soon as possible and I will do my best to accommodate you.
Where a session is not attended and no notice has been given, the session fee may be charged in full. This is not intended as a penalty, but reflects that the time has been reserved specifically for you. Where there is a genuine reason for a no-show, I will always consider the circumstances.
Confidentiality
All information shared within an advisory or coaching relationship is treated with strict confidentiality. I do not share client information with third parties without consent, except where required by law or where there is a serious concern for safety.
For team coaching engagements,confidentiality expectations are agreed collectively with all participants at the outset.
I may refer to the general nature of my work with organisations for professional purposes (for example,describing the sector or type of engagement), without disclosing identifying details.
Limitation of liability
I am committed to providing high-quality, professional services and take my responsibilities to clients seriously. At the same time, I cannot be held liable for decisions made by clients, or for outcomes that are beyond my direct control.
To the extent permitted by applicable law, my total liability in connection with any engagement is limited to the fees paid for that specific engagement. I am not liable for indirect losses, loss of profits, or consequential damages.
Nothing in these terms limits liability for personal injury, fraud, or any other matter that cannot lawfully be excluded.
Governing law
These terms are governed by Swiss law. Any disputes arising from the use of this website or from an engagement with Sanne Wendes Advisory shall be subject to the exclusive jurisdiction of the courts of canton Vaud, Switzerland.
Changes to these terms
I may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use of this website following any update constitutes acceptance of the revised terms.
Contact
If you have any questions about these terms, please get in touch at sanne@wendes.ch.